Hugo and his team helps us design and transform a new build house. The process took about 10 months from start to finish, as we had a delayed completion. There were some further delays in completion, on the developer side, so we needed to mix the calendar up a bit - we managed to work with it but it could’ve easily caused some big issues so if you are buying a new build, do account for completion delays. The process itself was quite fun and we’ve ended up with a beautiful home. The only constructive feedback I’d offer is that we were very close to order deadlines before we got to see a full cost breakdown, which did put us in a difficult position (pay more or delay). I see how it can easily happen but just something to consider, however it has ultimately finished with a dream home! Thank you